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A confusing airline name, but this business class is excellent

WAtoday ·
A confusing airline name, but this business class is excellent

Transferring from Seoul – where check-in was seamless, albeit open only two hours before departure – the secondary security check in Taipei is quiet and perfunctory and pops me out near the main lounge in Terminal 1. It’s one of the best lounges in Asia: spacious, comfortable leather couches, full bar and local noodles on offer. But my flight leaves from Terminal 2, a 25-minute walk away. The lounge there has similar offerings but is smaller and not as relaxing. With a long layover, I spend most of my time in Terminal 1.

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For business, two checked bags up to 32 kilograms each and two carry-on bags (up to 7 kilograms) plus a personal item. On my outbound flight from Melbourne, I had my carry-on weighed at check-in and one bag was too heavy, but the supervisor quickly waved me through.

China Airlines’ Dynasty program is part of SkyTeam, whose members include Delta Air Lines, Garuda and Vietnam Airlines. The airline also has a codeshare partnership with Qantas, so if your flight has a QF flight number you can earn Qantas points and status credits. I join the Dynasty program and, while the app is a pain to set up, it is very efficient with check-in and meal choices.

The A350-900 has China Airlines’ best business cabin with a staggered 1-2-1 layout. My front-row seat (1K) puts me at the back of the business queue for deplaning as there’s no second airbridge in Melbourne for the pointy end. The seats are a little narrow with 22 inches (56 centimetres) width, but very comfortable and convert to a 78-inch (198 centimetre) flatbed. I sleep well. The cabin apparently includes a small lounge between business and premium economy – which I fail to notice being up the front cabin. A new amenity kit by Marc Jacobs with skincare products from the Danish brand FRAMA has just been introduced. Slippers come separately. The best item is a multi-adapter charging cable. Business has its own toilets.

The seat is equipped with multiple charging points and the 18-inch (45-centimetre) screen pivots to provide the best view. It’s an HD touch screen with a separate, user-friendly remote. The noise-cancelling headphones provided are excellent. The English-language entertainment choice is not the widest but there are plenty of classics, a few recent releases and an HBO selection. The Asian range is broader with plenty of highly rated films and TV shows.

Taiwan is noted for its friendly people and efficiency and the in-flight service is exactly that. Prompt responses, engaging and as flexible as they can be with requests. They are very good with recommendations on how to spend my Taipei layover – though there is a limit to how many food venues and cosmetic shops I can visit! They give me a friendly wave in the terminal, too, which is a nice touch.

With the near-midnight departure – and after excellent beef noodles in the lounge – a full dinner service seems excessive but the choice of dishes is enticing.

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5News aggregated this summary from the outlet’s public feed. The full article, with all the context, is on www.watoday.com.au — the content belongs to WAtoday.

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