New processing hub puts Calgary at the centre of Lululemon's Canadian resale expansion

Canadians looking to save on Lululemon gear have a new second-hand option, as the athletic apparel giant expands its resale program north of the border, with every purchase processed in Calgary.

The Vancouver-based company announced on Monday that it is partnering with Tersus Solutions to bring the Like New resale platform to Canada, with a 25,000-square-foot processing facility in Calgary that has already employed 18 people.

Tersus Solutions is a Denver-based cleaning technology and recommerce logistics company that works with established brands to re-circulate clothing and gear back into consumers’ hands, providing both cleaning and repair services. (Recommerce is a term used to describe the selling of previously owned products.)

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“We’re in the business of keeping used textiles in-use longer,” said Peter Whitcomb, CEO of Tersus Solutions.

The Calgary facility is Tersus Solutions’ first international endeavour, with the company having four other facilities across the U.S. providing services to brands like Patagonia and The North Face. Whitcomb said the Calgary location will be Lululemon’s Canadian processing hub for its resale platform, handling all items bought in Canada.

That includes not only cleaning and repairing items, but assessing condition, digitizing items for the online store, packing orders and shipping the items out to consumers.

“It’s a fully white label solution. If you buy something from the new experience, you are shopping through Lululemon, but we fulfill it to you as a consumer and we’ll use Lululemon packaging, so everything looks and feels like Lulu,” Whitcomb said. “We really see ourselves as sort of a steward and extension of the brands we work with in that way.”

What makes Tersus Solutions unique is its use of liquid CO 2 instead of traditional cleaning methods, which requires no water or harsh chemical detergents. The company said that this technology saved more than 9.8 million litres of water in 2025 alone, or roughly the volume of four Olympic-size swimming pools.

Whitcomb said the technology is especially powerful when used on personal protective equipment, particularly for firefighters, because it can remove harmful carcinogens picked up on the job.

Whitcomb said Tersus Solutions was attracted to Calgary because of its relative North American centrality, its same time zone as the company’s Denver headquarters and its pool of high-quality workers. He also said the energy of Calgary helped make the decision.

“We just found Alberta, and Calgary specifically, to be really kind of conducive (for business),” Whitcomb said. “We’re at our heart entrepreneurs, and the business community seemed thriving and open arms.”

While the Calgary site has already established a team, Whitcomb said they’re expecting that number to grow as the company brings on more brands and customers in Canada. He said the team could reach between 30 and 40 people over the next 18 to 24 months.