Heroes behind China's convenience: Making sure no delivery rider is left behind

Who looks after the delivery riders who keep China’s cities running – especially when they need a place to rest, charge their phones or get out of the rain? CGTN reporter Li Jingjing and US vlogger Dante Muñoz visit Beijing's landmark food street, Guijie, to find out.

Delivery riders share how their work has changed, from smoother order dispatch, upgraded phones and smart helmets to rider apartments that make finding a place to live less of a worry.

These changes are making their jobs easier and giving them greater peace of mind.

Local authorities help protect riders’ legitimate rights and interests while neighborhood businesses provide practical assistance with everyday challenges, extending support beyond the workplace to the communities where riders live and work.

This reflects China’s people-centered approach to grassroots governance: listening to workers, addressing the challenges they face and safeguarding the rights and interests of people in new forms of employment.

A city’s convenience should never come at the expense of the people who make it possible.