Man repeatedly sent unsuitable matrimony profiles; commission orders Rs 37,000 relief
A consumer commission in Kerala has criticized a matrimonial agency for not fulfilling its service promises.
The agency engaged in unfair trade practices, deceiving clients into buying pricier packages.
In response to a complaint by Akhil Vinod, the commission mandated a refund and additional compensation.
They highlighted the importance of matrimonial agencies transparently detailing their services to prevent consumer deception.
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