‘Baggage reclaim was pandemonium’: passengers hit by airport IT chaos in UK recount their ordeals
From hours stuck on planes awaiting takeoff, to sleeping the night on the floor at Heathrow.
Here are some travellers’ experiences More than 2,000 flights have been cancelled after an air traffic control system failure that has thrown airports across the UK into chaos.
Nats, the air traffic control provider, fixed the problem within hours on Tuesday, but hundreds of thousands of passengers were hit by further delays and cancellations on Wednesday .
Martin Rolfe, the chief executive of Nats, has been given a week to report back on the reasons for the technical failure.
Continue reading...
5News aggregated this summary from the outlet’s public feed. The full article, with all the context, is on www.theguardian.com — the content belongs to The Guardian Business.
