The Gymnastics Academy changed my prepaid booking but said ‘no’ to a refund

I arranged for my daughter to attend three sessions during the school holidays but the venue and one of the dates were changed I booked my daughter for three sessions during the school summer holidays at The Gymnastics Academy.

The reservation was made and paid for last November because of a promotional offer.

In June, I received emails from The Gymnastics Academy, confirming a session for a venue I had not booked.

I was concerned my account had been hacked.

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