AI may answer some New Orleans 911 calls
Calling 911 is one of those moments when you expect a human voice on the other end.
In New Orleans, though, an artificial intelligence system may answer in a limited situation involving certain calls about already reported auto crashes.
The Orleans Parish Communication District handles 911 emergency communications in Orleans Parish.
OPCD says the AI helps manage repeat crash reports while keeping human call-takers available for other emergencies.
Hearing an automated voice after dialing 911 could make anyone pause.
So, here is what the system actually does, when it steps in and where humans remain in control.
New! Free live CyberGuy class: Protect Your Money From Today’s Biggest Threats Join us Saturday, Aug.
29, at 10 a.m.
ET for a free CyberGuy LIVE class covering five simple steps to help defend yourself against AI scams, fraud, identity theft and financial hacks.
Kurt "CyberGuy" Knutsson will explain how to set up bank alerts, strengthen your account logins, protect your phone number, freeze your credit and help secure your retirement savings against unauthorized transfers.
No technical experience is needed.
You’ll also receive our financial protection checklist, and every registrant will get a link to the class recording afterward.
Reserve your free spot today at CyberGuyLive.com.
SMART STREET SENSORS COULD BE WATCHING YOUR CITY NEXT OPCD began working with emergency communications company Carbyne on AI-assisted call triage before launching the system in 2023.
5News aggregated this summary from the outlet’s public feed. The full article, with all the context, is on www.foxnews.com — the content belongs to Fox News.
