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Business

I'm an Airbnb Superhost who's had over 500 guests. Here are 5 things I wish visitors knew before checking in.

Business Insider ·
I'm an Airbnb Superhost who's had over 500 guests. Here are 5 things I wish visitors knew before checking in.

I am an Airbnb host with two properties in upstate New York, including a home near Lake George.

Emily Elizabeth I'm an Airbnb Superhost with several properties.

Here's what I wish guests knew before each stay.

When guests tell me why they're coming, I can tailor my suggestions to them better.

If I'm not getting a five-star rating and review, I don't want one at all.

As an obsessive traveler, I've always been fascinated by the world of hospitality .

Throughout my career in public relations, I was fortunate to work for some of the world's best hotel brands , which gave me a behind-the-scenes look into what it takes to provide an exceptional guest experience.

Now, I'm an Airbnb Superhost with dozens of five-star reviews and high standards that I strive to uphold daily at my rentals across upstate New York.

Airbnb is a marketplace, so your rental options (and the people who host them) will vary.

However, many hosts, like me, are dedicated to providing an exceptional experience for guests.

Here's what I wish people knew before staying at my properties.

It's really helpful when you tell me why you're coming I like to know why guests are staying at my properties.

Emily Elizabeth Booking a rental home can feel like going on a first date, just with a place.

You might wonder: Will it look like the photos? Were certain features overexaggerated? Will it satisfy my needs? As a host, I feel similarly, though my perspective is more of a protective parent: Will you take care of my baby and return her on time? When you send me a message to introduce yourself and explain why you're visiting, I get a glimpse of your personality and can feel more at ease about welcoming you.

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