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Business

The CEO who revived Barbie thinks he can do the same for Gap

Fortune ·
The CEO who revived Barbie thinks he can do the same for Gap

In today’s CEO Daily: Can Richard Dickson fix Gap ? The big leadership story: Who’s on Mayor Mamdani’s business council The markets: In a holding pattern before Fed chair Kevin Warsh’s Jackson Hole keynote Plus: All the news and watercooler chat from Fortune .

Good morning.

Phil Wahba writing this morning from New York.

Gap Inc.

CEO Richard Dickson has a theory: A brand cannot sell its way out of irrelevance.

Touring the remodeled Gap flagship store in Manhattan’s Flatiron District during an interview for Fortune ’s Behind the Business video series, Dickson paused beneath framed photographs by Annie Leibovitz and Bruce Weber showing Debbie Harry, Willie Nelson, and Lauren Hutton sporting Gap’s classic American casualwear.

Nearby are huge photos of Hailey Bieber, a “Gap girl” of today, promoting her new denim line with the brand.

The juxtaposition illustrates the strategy that Dickson—who became CEO in 2023 after a tumultuous stretch in which Gap Inc. cycled through five CEOs in five years—is pursuing.

He’s trying to reconnect the company’s namesake chain with the cultural conversation.

That’s why he brought in the designer Zac Posen as Gap Inc.’s creative director and Old Navy’s chief creative officer, invested in celebrity collaborations, and leaned into the company’s history.

“We had great storytelling and brands, but somewhere along the way, we lost the story and became more about the stuff,” Dickson told me.

“Cultural connection and relevance actually are a fundamental part of brand management.” The early results are encouraging.

Gap comparable sales rose 10% in the first quarter, extending a two-year streak of growth.

Its “Better in Denim” campaign with global girl group Katseye generated a viral Busby Berkeley-style dance number that has been viewed 80 million times, while a limited-edition hoodie collaboration sold briskly.

Read the full article on Fortune ›

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