I preferred flying Delta until I tried United's Starlink WiFi. It felt almost magical.

Kenny Totten is a loyal customer of Delta Air Lines who has changed his flying habits due to United Airlines' use of Starlink on flights.

Courtesy of Kenny Totten Kenny Totten is the cofounder of a travel startup and travels for work 15 to 20 times a year.

He has had Delta's Diamond Medallion status for seven years and been a SkyMiles member for 14 years.

He switched to flying United due to Starlink on United flights and having his status matched.

This as-told-to essay is based on a conversation with Kenny Totten, a 38-year-old founder based in Orlando.

The following has been edited for length and clarity.

I've been a Delta SkyMiles member for the last 14 years, and I've had Delta's Diamond Medallion status — their highest loyalty tier — for the past seven years.

As a Delta loyalist, there was nothing sadder than the news that they passed up Starlink .

I'm the cofounder of AllFly, a travel startup, and I travel for work about 15 to 20 times a year.

Being connected on the plane is the No.

1 priority for me.

After flying a United flight in July that included Starlink, it was enough reason for me to switch.

Having Starlink on my flight was a pleasant surprise In July, I had to go home to New Jersey for a funeral.

I booked a last-minute flight from Orlando to Newark on United, as I was looking for a direct flight.