Airbnb CEO Brian Chesky says he writes just one email a week, if that—because it ‘feels like work’ and is ‘inferior’ to just texting his staff
Most bosses drown in their inbox—waking up at 5 a.m. to get a head start on the never-ending stream of messages.
But Airbnb CEO Brian Chesky can barely remember the last email he wrote.
And he thinks everyone in the working world should use their inboxes a little less.
Or as he put it, “not very often.” “I don’t know if I write an email a week,” Chesky told Time .
“I respond to emails every day because people email me.
But I’m trying to think of the last time I, like, drafted an email.” His problem with emails? “I just find it inferior to almost every other form of communication,” he said.
“Email is subject-based.
Text message is person-based.
Text messages are much faster.
It’s contextual.
You feel a deeper connection.
The person doesn’t have a subject line.
When you get a text message, it doesn’t feel like work to respond. ” Instead, he says that emails feel like work.
That’s why he ranks email as the worst form of communication—and would much rather text his 8,200 staffers because he’s more likely to reach them that way.
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