How to create psychological safety in the workplace
When employees know they can express concerns, raise questions and acknowledge mistakes without worrying they will be humiliated or punished, they work in a psychologically safe space.
“Some of the most important conversations we have at work are uncomfortable. Giving feedback can be uncomfortable. Challenging your manager can be uncomfortable. Admitting you have made a mistake can be uncomfortable. The goal isn’t to remove the discomfort; it is to create enough safety for people to have the conversation anyway,” says Heléne Vermaak, MD of The Human Edge. She advises:
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