My AI agent got me banned from Resy. Another agent got me reinstated.

Brian Distelburger gave an AI agent his Resy account information.

It got him banned.

Brian Distelburger Brian Distelburger set up an AI agent to land a date-night reservation at New York's 4 Charles.

He was quickly banned from Resy and spent weeks asking to be reinstated.

Distelburger learned his lesson: set up guardrails for AI agents.

"They can really go wild," he said.

This as-told-to essay is based on a conversation with Brian Distelburger, the 47-year-old cofounder of Windmill , an AI performance review startup.

He lives in New York.

It's been edited for length and clarity.

I try pretty much everything that's new out there.

I absolutely love technology, so I certainly use Claude and Codex quite a bit.

I was one of the earlier ChatGPT users right when it came out.

A big part of my last company was the future of what we referred to as "intelligent systems." Once OpenClaw came out, I built my OpenClaw instance on a Mac Mini and set up a personal agent.

It helped me stay on top of my life.