I fixed a tractor using John Deere’s self-repair service. Farmers aren’t sold on it.

There is something wrong with the tractor.

The water-in-fuel sensor, a small device embedded in the John Deere machine that monitors the integrity of its diesel engine, is disconnected.

And I’ve got to fix it.

I’m not a mechanic or a farmer.

I’m poking at a laptop at John Deere’s corporate office in Santa Clara, California.

There’s a cable connecting the computer to a 5130ML tractor sitting on the grass nearby.

A bright red notification sits on the screen, telling me something is wrong.

I type in a question and the software pulls up instructions and a few images from the user manual that matches the serial number of the machine.

Credit: Boone Ashworth Read full article Comments