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Technology

The human cost of making Big Tech accountable

Mashable ·
The human cost of making Big Tech accountable

Meta's $17 billion settlement is a fence around a mile-deep hole at a playground.

Fewer kids fall in on the way to the swings, but the hole is still there.

Full wins are rare in the fight for online child safety.

What families mostly get are half-wins like a settlement instead of a verdict, a design mandate not turned on by default, or a check that is a rounding error relative to a company's annual revenue.

Half-wins are still worth having.

But they carry a cost that clean victories don't: because a half-win is contestable, advocates don't get to just win it.

They have to keep re-arguing that it counts, in public, indefinitely, using the same personal cost that got them into the fight in the first place.

I watched that cost get paid in real-time outside the federal courthouse in Oakland when survivor parents — Lori Schott, Shannon Heacock, Erin Popolo, Julianna Arnold, Mary Rodee, Victoria Hinks, Paul Hinks — stood in front of a wall of cameras and talked about the worst moment of their lives, again, for an audience that will mostly remember a 10-second clip and a dollar figure.

Joining them were young people who didn't have to be there, standing beside them in solidarity.

SEE ALSO: Is Meta finally backing a federal kids safety bill, or is it all PR? None of that shows up in a settlement figure.

It's not a line item.

It's not even really visible in most coverage of the case, because the story is "Meta settles," not "here is what it takes to make Meta settle." I grew up in front of cameras, and I know the instinct they train into you: get small, get careful, hand over the version of yourself that's easiest to broadcast.

What that experience taught me is that visibility is not a neutral cost.

Every time a parent goes back on camera to describe how their kid died, or a young survivor stands in a plaza holding a photo instead of being anywhere else, they're paying something the settlement itself will never account for.

Read the full article on Mashable ›

5News aggregated this summary from the outlet’s public feed. The full article, with all the context, is on mashable.com — the content belongs to Mashable.

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